Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.. The front desk is staffed during limited hours. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite..Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January. A tax is imposed by the city: From 1 January - 31 January, EUR 1.70 per person, per night for adults; EUR 1.40 per night for guests aged 10-16 years old. A tax is imposed by the city: From 1 February - 31 December, EUR 2.50 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: EUR 95 per vehicle Self parking fee: EUR 35 per day Crib (infant bed) fee: EUR 12.2 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. . Instructions: Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. . Special instructions: The front desk is open daily from 8:30 AM - 9:30 PM. The check-in location differs from the property location. To check in, go to Santa Croce 515 If you arrive at the property after hours, you'll need to check in at an alternate location: CHECK IN ONLINE To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Guests booking their stay in Venice are kindly requested to visit the EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. Guests planning to arrive outside of normal check-in hours must contact this property in advance for online check-in instructions. Guests must contact this property 7 days in advance to arrange check-in. Reception hours are 8:30 AM-6:30 PM on December 24, 10 AM-8 PM on December 25, 8:30 AM-8 PM on December 31, and noon to 9:30 PM on January 1.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 5:30 AM. . Check out: 10:00 AM.
